Episode 25

The Future of Hospitality and Technology w/ Brandon Barton

In today's episode, Brandon Metcalf sits down with Brandon Barton, the CEO of Bite, a software company that helps restaurants streamline their self-service ordering processes. Brandon shares the story of how his partners came up with the idea for Bite, inspired by their frustration with inconsistent service at a ramen restaurant.

In this interview, Brandon Metcalf sits down with Brandon Barton, the CEO of Bite, a software company that helps restaurants streamline their self-service ordering processes.


Brandon shares the story of how his partners came up with the idea for Bite, inspired by their frustration with inconsistent service at a ramen restaurant.


He also discusses the potential for self-service ordering systems to address the labor shortage faced by many restaurants and predicts that most restaurants will adopt digital ordering within the next three to five years.


In 2020, the pandemic forced all restaurants to close their indoor dining areas, presenting a major challenge for Bite. Brandon shares how he navigated this difficult period as well as the risks and benefits of implementing facial recognition technology for personalized orders.


Brandon reflects on his role as a leader, acknowledging times when he has had to admit to being wrong, and the importance of having a team that is willing to challenge his decisions.


Tune in for an insightful conversation between these two passionate founders about the future of restaurants and technology!


Check out Brandon Barton: LinkedIn and Bite